Cookie Policy

1. What Are Cookies?

Cookies are small text files that a website may store on your device when you visit. They remember information about browsing and help improve website operation, performance, and analysis.

We also use browser local storage, known as localStorage, to remember the visitor's selected cookie preference.

2. What Technologies Do We Use?

Necessary technologies support website operation, security, and availability, including local storage used to remember cookie preferences.

Analytics cookies are used through Google Analytics 4 and Microsoft Clarity to understand how visitors interact with the website and improve the browsing experience.

3. Google Analytics

We use Google Analytics 4 to collect statistical information about website use. This may include pages visited, visit duration, navigation events, device type, browser, operating system, and approximate location.

Google Analytics loads only after a visitor accepts analytics cookies. If Essential only is selected, Google Analytics remains disabled.

4. Microsoft Clarity

We use Microsoft Clarity to analyze website interactions through navigation metrics, heat maps, and session recordings. This information helps us identify problems and improve the user experience.

Before analytics cookies are accepted, Clarity operates with analytics and advertising storage denied and may perform limited measurements without analytics cookies.

After acceptance, only analytics storage is enabled. Advertising storage remains disabled.

5. Managing Cookies

When visiting the website, you may accept analytics cookies or select only necessary technologies. Your choice, configuration version, and selection date are stored locally in your browser.

If we materially change the technologies, providers, or purposes used, we may request consent again.

You may also block or delete cookies and website data in your browser settings. If you delete this data, the cookie banner will appear during your next visit.

6. Third-Party Services

Google Analytics and Microsoft Clarity may process technical information according to their privacy and data-processing policies. ZYNRA IT configures these services according to the preferences expressed by the visitor.

7. Changes and Updates

We may update this Cookie Policy to reflect legal, technical, or service-related changes. The current version and its update date will remain available on this page.

8. Contact

For questions about this Cookie Policy, contact ZYNRA IT at [email protected] or +52 734 100 0557. Address: Zacatepec de Hidalgo, Morelos, Mexico.

Use of this website is also subject to our Terms and Conditions and Privacy Policy.